At NetFluxion, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you use our services.
1. Information We Collect
We may collect the following types of information:
- Account Data: Email address, username, and preferences
- Usage Data: How you interact with our services (e.g., access times, server selections, bandwidth usage)
- Technical Data: Device type, browser info, OS, IP address (anonymized where possible)
- Payment Data: Handled by secure third-party processors (e.g., PayPal, Stripe). We do not store full credit card or banking details.
⚠️ We do not knowingly collect personal information from children under 16 years of age.
2. How We Use Your Information
Your data is used to:
- Provide access to our services
- Monitor, maintain, and improve service performance and security
- Respond to support requests and troubleshoot issues
- Prevent abuse or fraudulent activity
✅ We never sell or rent your personal information to third parties.
3. Data Storage & Retention
- We store only the minimum data necessary for service operation
- Logs and account info are retained only as long as needed for operational or security purposes
- You may request account and data deletion at any time
4. Cookies and Tracking
- We use cookies or local storage only for essential functions (e.g., language, login sessions)
- No advertising or cross-site tracking cookies are used
5. Third-Party Services
- Payments are securely handled by third-party platforms like PayPal and Stripe
- These services may collect additional data and have their own privacy policies
6. Your Rights
You may have the right to:
- Access the information we hold about you
- Request correction or deletion of your data
- Withdraw consent for optional processing
- Close your account at any time
7. Security
We implement measures to protect your data from unauthorized access or misuse, including:
- Encryption
- Anonymization
- Access restrictions
8. Changes to This Policy
We may update this Privacy Policy occasionally.
When we do, we will update this document and revise the “Last updated” date.
9. Contact Us
If you have questions about this Privacy Policy, please submit a support ticket for assistance.